The Old Dairy Health Centre

103A Rosendale Road, London, SE21 8EZ

NHS

Telephone: 020 8761 8070

Fax: 020 8761 7310

lamccg.odhc@nhs.net

Carers Direct

Are you a carer?

If you are please let us know – we may be able to help you.

You can download and complete ourĀ Carers_Identification_and_Referral_Form and post or hand it in at Reception so we can update your records accordingly.

If you are a patient who is cared for and you wish to authorise your carer to have access to your medical records, please complete this formĀ Patient Agreement Form and post or hand it in to Reception.

There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

  • Caring for a parent – Watch this video on: caring for a parent at home
  • Telling people – Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you’re a carer is important so they understand and can support you.
  • Taking a break – Caring for someone can be a full-time job, but it’s essential that you take time out for yourself too. Read our guide to accessing breaks and respite.
  • Housing and carers – Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

Benefits for carers – Directing carers to the benefits that can help them in their caring role

Benefits for the person you care for – Advice and information on helping the person you look after get the benefits that they are entitled to

Death and benefits – How your benefits maybe affected after the death of the person you look after and what happens to their benefits

Managing someone’s legal affairs – Advice for when carers find they have to take over the legal affairs of the person they are looking after

Other benefits – Advice for carers and the people they are looking after on claiming a whole host of other benefits unrelated to their disability or caring

Personal and household finance – Advice on keeping a tight rein on household and personal finance for carers

Social fund

Tax credits – Information on claiming tax credits and whether you might be eligible

Update Your Details

Order Your Prescriptions

  • If there are any problems with issuing your prescription, we may call you to let you know.
  • Add a new row

Patient Participation Group

Patient Survey

1 ABOUT YOUR MOST RECENT CONSULTATION WITH THE DOCTOR, NURSE OR HEALTHCARE ASSISTANT
2 RECEPTIONISTS AND APPOINTMENTS
3 REPEAT PRESCRIPTIONS
4 CONSULTATIONS, OPENING HOURS AND GENERAL PRACTICE OVERVIEW
5 ABOUT YOU
  • PLEASE HELP US TO PROVIDE THE HIGHEST STANDARD OF CARE BY COMPLETING THIS SHORT SURVEY WHICH HAS BEEN DEVELOPED IN COLLABORATION WITH THE OLD DAIRY HEALTH CENTRE'S PATIENT PARTICIPATION GROUP. FEEDBACK FROM THIS SURVEY WILL HELP US TO IDENTIFY AREAS THAT MAY NEED IMPROVEMENT AND TO DEVELOP AN ACTION PLAN FOR 2017-2018. WE WILL THEN WORK TOGETHER WITH YOUR PPG TO ACHIEVE THE GOALS SET OUT IN THAT ACTION PLAN. YOUR OPINIONS ARE VERY VALUABLE AND WILL BE COMPLETELY CONFIDENTIAL
  • Very goodGoodSatisfactoryPoorVery poorDoes not apply
    Putting you at ease?
    Being polite and considerate?
    Listening to you?
    Giving you enough time?
    Assessing your medical condition?
    Explaining your condition and treatment?
    Involving you in decisions about your care?
    Providing or arranging treatment for you?
    Did you have confidence that the doctor is honest and trustworthy?
    Did you have confidence that the doctor will keep your information confidential?
    Would you be completely happy to see this Doctor again?
  • Very goodGoodSatisfactoryPoorVery poorDoes not apply
    Putting you at ease?
    Listening to you?
    Giving you enough time?
    Explaining your condition and treatment?
    Involving you in decisions about your care?
    Providing or arranging treatment for you?
    Would you be completely happy to see this Nurse again?
  • Very goodGoodSatisfactoryPoorVery poorDoes not apply
    Putting you at ease?
    Being polite and considerate?
    Listening to you?
    Giving you enough time?
    Explaining your condition and treatment?
    Involving you in decisions about your care?
    Providing or arranging treatment for you?
    Would you be completely happy to see this Healthcare Assistant again?

Download Practice Leaflet

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Online Appointment Booking

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Friends & Family Test

  • We would like you to think about your recent experiences of our service.

Are you in our Catchment Area?

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PHQ-9 Depression Assessment

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  • If you would like to receive email updates from the Surgery, please submit the simple form below and we will add you to our mailing list.

Opening Times

  • Monday
    08:00am - 20:00pm
  • Tuesday
    08:00am - 18:30pm
  • Wednesday
    08:00am - 18:30pm
  • Thursday
    08:00am - 18:30pm
  • Friday
    08:00am - 18:30pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED