The Old Dairy Health Centre

103A Rosendale Road, London, SE21 8EZ

NHS

Telephone: 020 8761 8070

Fax: 020 8761 7310

lamccg.odhc@nhs.net

Medicine Waste

“Medicine waste is a serious and growing problem in the NHS, but around 50% of medicine waste is preventable. So, the good news is that patients, GPs and pharmacists can make a huge difference by working together to manage medicines more effectively.”

“It’s important that patients have regular reviews of their medicines and discuss any issues they may have with their medication with their GP, nurse or pharmacist. Patients should always let their GP or pharmacist know if they are having difficulty, or have stopped taking their medicines. If medicine is left unused, this could lead to worsening symptoms and extra treatments that could have been avoided.”

“By reducing the amount of medicines being wasted each year, we could increase the available funding for other desperately needed health services. We would urge patients on repeat prescriptions to check what medicines they have at home before re-ordering and only ask for what they need.”

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Patient Participation Group

Patient Survey

1 ABOUT YOUR MOST RECENT CONSULTATION WITH THE DOCTOR, NURSE OR HEALTHCARE ASSISTANT
2 RECEPTIONISTS AND APPOINTMENTS
3 REPEAT PRESCRIPTIONS
4 CONSULTATIONS, OPENING HOURS AND GENERAL PRACTICE OVERVIEW
5 ABOUT YOU
  • PLEASE HELP US TO PROVIDE THE HIGHEST STANDARD OF CARE BY COMPLETING THIS SHORT SURVEY WHICH HAS BEEN DEVELOPED IN COLLABORATION WITH THE OLD DAIRY HEALTH CENTRE'S PATIENT PARTICIPATION GROUP. FEEDBACK FROM THIS SURVEY WILL HELP US TO IDENTIFY AREAS THAT MAY NEED IMPROVEMENT AND TO DEVELOP AN ACTION PLAN FOR 2017-2018. WE WILL THEN WORK TOGETHER WITH YOUR PPG TO ACHIEVE THE GOALS SET OUT IN THAT ACTION PLAN. YOUR OPINIONS ARE VERY VALUABLE AND WILL BE COMPLETELY CONFIDENTIAL
  • Very goodGoodSatisfactoryPoorVery poorDoes not apply
    Putting you at ease?
    Being polite and considerate?
    Listening to you?
    Giving you enough time?
    Assessing your medical condition?
    Explaining your condition and treatment?
    Involving you in decisions about your care?
    Providing or arranging treatment for you?
    Did you have confidence that the doctor is honest and trustworthy?
    Did you have confidence that the doctor will keep your information confidential?
    Would you be completely happy to see this Doctor again?
  • Very goodGoodSatisfactoryPoorVery poorDoes not apply
    Putting you at ease?
    Listening to you?
    Giving you enough time?
    Explaining your condition and treatment?
    Involving you in decisions about your care?
    Providing or arranging treatment for you?
    Would you be completely happy to see this Nurse again?
  • Very goodGoodSatisfactoryPoorVery poorDoes not apply
    Putting you at ease?
    Being polite and considerate?
    Listening to you?
    Giving you enough time?
    Explaining your condition and treatment?
    Involving you in decisions about your care?
    Providing or arranging treatment for you?
    Would you be completely happy to see this Healthcare Assistant again?

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Online Appointment Booking

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Friends & Family Test

  • We would like you to think about your recent experiences of our service.

Are you in our Catchment Area?

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PHQ-9 Depression Assessment

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Opening Times

  • Monday
    08:00am - 20:00pm
  • Tuesday
    08:00am - 18:30pm
  • Wednesday
    08:00am - 18:30pm
  • Thursday
    08:00am - 18:30pm
  • Friday
    08:00am - 18:30pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED