The Old Dairy Health Centre

103A Rosendale Road, London, SE21 8EZ

NHS

Telephone: 020 8761 8070

Fax: 020 8761 7310

lamccg.odhc@nhs.net

New Surgery and PPG

Posted on July 28th, 2017

Thank you to all of those who voted on the name of the surgery. We can reveal Rosendale Surgery received 258 votes, The Old Dairy Health Centre received 288 votes and Croxted Road Surgery received 115 votes meaning the winner and our new surgery name is The Old Dairy Health Centre!

We hope to be moving at the end of July and will be posting pictures and progress reports regularly on Facebook and on the website from the 1st of June.

We are hoping to meet more often with our PPG members leading up to the move as we are keen to hear patient feedback and suggestions.

Proposed dates for the forthcoming PPG Meeting are either 22nd June or 13th July, 6 pm to 7 pm – the majority choice will decide the date. Please contact Tania or email lamccg.odhc@nhs.netif you would like to join us.

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Patient Participation Group

Patient Survey

1 ABOUT YOUR MOST RECENT CONSULTATION WITH THE DOCTOR, NURSE OR HEALTHCARE ASSISTANT
2 RECEPTIONISTS AND APPOINTMENTS
3 REPEAT PRESCRIPTIONS
4 CONSULTATIONS, OPENING HOURS AND GENERAL PRACTICE OVERVIEW
5 ABOUT YOU
  • PLEASE HELP US TO PROVIDE THE HIGHEST STANDARD OF CARE BY COMPLETING THIS SHORT SURVEY WHICH HAS BEEN DEVELOPED IN COLLABORATION WITH THE OLD DAIRY HEALTH CENTRE'S PATIENT PARTICIPATION GROUP. FEEDBACK FROM THIS SURVEY WILL HELP US TO IDENTIFY AREAS THAT MAY NEED IMPROVEMENT AND TO DEVELOP AN ACTION PLAN FOR 2017-2018. WE WILL THEN WORK TOGETHER WITH YOUR PPG TO ACHIEVE THE GOALS SET OUT IN THAT ACTION PLAN. YOUR OPINIONS ARE VERY VALUABLE AND WILL BE COMPLETELY CONFIDENTIAL
  • Very goodGoodSatisfactoryPoorVery poorDoes not apply
    Putting you at ease?
    Being polite and considerate?
    Listening to you?
    Giving you enough time?
    Assessing your medical condition?
    Explaining your condition and treatment?
    Involving you in decisions about your care?
    Providing or arranging treatment for you?
    Did you have confidence that the doctor is honest and trustworthy?
    Did you have confidence that the doctor will keep your information confidential?
    Would you be completely happy to see this Doctor again?
  • Very goodGoodSatisfactoryPoorVery poorDoes not apply
    Putting you at ease?
    Listening to you?
    Giving you enough time?
    Explaining your condition and treatment?
    Involving you in decisions about your care?
    Providing or arranging treatment for you?
    Would you be completely happy to see this Nurse again?
  • Very goodGoodSatisfactoryPoorVery poorDoes not apply
    Putting you at ease?
    Being polite and considerate?
    Listening to you?
    Giving you enough time?
    Explaining your condition and treatment?
    Involving you in decisions about your care?
    Providing or arranging treatment for you?
    Would you be completely happy to see this Healthcare Assistant again?

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Friends & Family Test

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PHQ-9 Depression Assessment

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Opening Times

  • Monday
    08:00am - 20:00pm
  • Tuesday
    08:00am - 18:30pm
  • Wednesday
    08:00am - 18:30pm
  • Thursday
    08:00am - 18:30pm
  • Friday
    08:00am - 18:30pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED