Electronic Prescription Service – EPS

EPS allows your prescriptions to be sent directly to your regular pharmacy.

This means that you no longer need to come to the practice to collect your prescriptions, saving you time.

EPS is an NHS service which is safe, secure and confidential.

If you would like to sign up to this service, please complete our online form, speak to a Receptionist or to your local pharmacist.

How to request a Repeat Prescription

You can obtain repeat prescriptions by any of the following methods:

  • Online via our website
  • Online through Patient Access
  • • By post with a stamped self-addressed envelope
  • E-mail stating clearly your name, address, date of birth, together with the name of the medication and strength you are requesting.
  • In person by ticking the boxes on the white right-hand side of your prescription and either handing it to the Receptionist or putting it in the box on the wall outside the surgery door.

PLEASE NOTE: we can only accept requests for prescriptions over the phone for housebound patients.

Please allow at least three working days for your prescription to be prepared.

If your medication needs to be reviewed by a Clinician, your request may take up to one week, before it is issued as the doctor will need to see you or speak with you first. You can check when your medication review is due by checking the white section on your prescription.

Please remember, It is your responsibility to ensure you do not run out of your medication.

Housebound patients

If you are housebound, you can request your prescriptions by telephone and we can also arrange for the pharmacy to deliver your prescription if you do not have anyone to collect it for you. Please advise us if you have a preferred pharmacy.

Prescription Fees

You can find the costs of prescriptions on the NHS website.

You can also find out if you are entitled to free prescriptions.