How to request a repeat prescription
You can obtain repeat prescriptions by any of the following methods:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: Patient Access
- use our AccuRx service
- by post with a stamped self addressed envelope
- in person by ticking the boxes on the white right hand side of your prescription and either handing it to the receptionist or putting it in the box on the wall outside the surgery door.
Housebound patients
If you are housebound, you can request your prescriptions by telephone and we can also arrange for the pharmacy to deliver your prescription if you do not have anyone to collect it for you. Please advise us if you have a preferred pharmacy.
Collecting your prescription
You can usually collect your prescription 3 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- use our Accurx service
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Go to Medicines A to Z (nhs.uk)
If you would like to speak to someone at the GP surgery about your prescription:
- use our AccuRx service
Medication reviews
Patients on repeat medication will be asked to speak to a doctor or clinical pharmacist at least once a year, to review these regular medications. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Please dispose of out of date prescriptions carefully. They can be returned to any pharmacy for disposal.
Do not bring them to the surgery for disposal or place them in standard domestic waste.
Ensure that your prescription drugs are stored at home out of reach of children.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.
